Shipping policy
Shipping Policy
Thank you for shopping with Little Seedlings Gift Store.
Order Processing
Orders are generally processed within 1–3 business days. During busy periods, processing times may be slightly longer.
Shipping
Shipping costs are calculated at checkout based on the size, weight and destination of your order.
Large, Bulky & Fragile Items
Some products, including live plants, large, bulky, heavy or fragile items, are not available for shipping due to their size, weight or the risk of damage during transit.
These products will be clearly marked on the product page and are available for local pickup only from Dianella or by prior arrangement.
Delivery
Delivery times are estimates only and may vary depending on your location and the shipping carrier.
Once your order has been dispatched, tracking details will be provided where applicable.
Incorrect Addresses
Please ensure your delivery address is correct when placing your order. Little Seedlings Gift Store cannot be held responsible for orders sent to an incorrect address supplied by the customer.
Damaged or Lost Parcels
If your parcel arrives damaged or is lost in transit, please contact us as soon as possible so we can assist you in resolving the issue with the shipping carrier.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: [YOUR EMAIL ADDRESS]